Last updated: 2026
We accept major credit cards from a traditional banking institution. We may accept debit cards for Imperial County residents with current proof of income and current proof of residence.
Please call the location from which you wish to rent for details on age restrictions for specific vehicles.
If you are running late for any reason, please call the office. Certain cars are subject to cancellation fees if not canceled 48 hours in advance.
To extend your rental beyond the due date shown on your contract, please call your local rental office. Please note that the rate is subject to change.
Reservations are valid and honored for up to three hours after the requested pick-up time or until the location's regular closing time, whichever is earlier. If the vehicle is not picked up within three hours of the requested pick-up time your reservation status will be changed to a NO SHOW. To avoid any problems, please contact Rent N' Go Car Rental if you need to change your vehicle pick-up time.
You will have 400 free miles per day in the state of California. Please check with a rental agent if you are traveling to another state. Exceeding the miles will incur a charge of 35 cents per mile.
All Rent N' Go Car Rental vehicles are strictly prohibited from off-road use. Vehicles must remain on paved, maintained roads at all times. Any damage resulting from off-road use — including but not limited to underbody damage, tire damage, or damage to the vehicle's suspension — will be the full financial responsibility of the renter.
Rent N' Go Car Rental vehicles can cross to Mexico with the purchase of Mexican Insurance from an insurance broker. Customers interested in crossing a vehicle into Mexico must have an American Driver's License and purchase Mexican Insurance for the amount of days visiting Mexico.
Vehicles that are returned excessively dirty will be charged a cleaning fee ranging from $50 to $120 depending on the vehicle.
Rent N' Go Car Rentals does not allow smoking in its vehicles. Vehicles that are smoked in will be charged a smoking fee of $350.00.
Only drivers listed on the rental agreement are authorized to operate the vehicle. All additional drivers must be present at the time of pickup with a valid driver's license. Unauthorized drivers are not covered under any rental protection and the renter assumes full liability for any damage or incidents involving an unauthorized driver.
The renter is responsible for the vehicle keys for the duration of the rental period. Lost or damaged keys will be charged at a replacement cost of $700.00. This charge will be applied to the card on file.
The renter is solely responsible for all traffic violations, parking citations, toll charges, and any other fines incurred during the rental period. An administrative processing fee of $35.00 will be added to any citation or toll that Rent N' Go Car Rentals must process on the renter's behalf. All charges will be applied to the card on file.
Rental vehicles may not be used for any of the following:
Violation of any prohibited use voids all rental protections and the renter assumes full financial liability.
Rent N' Go Car Rentals is not responsible for any personal property left in or stolen from a rental vehicle. Renters are advised to remove all personal belongings at the time of return. Any items found in returned vehicles will be held for 7 days and then discarded.
In the event of an accident or breakdown, please take the following steps:
Pets are not permitted in rental vehicles. Vehicles returned with evidence of pets will be charged a cleaning fee ranging from $50 to $120 depending on the condition of the vehicle.
Vehicles are provided with a full tank. You are required to return the vehicle with a full tank. A refueling fee will apply if the vehicle is returned with less than a full tank.
The renter is responsible for all damage to the vehicle during the rental period, regardless of fault. This includes damage from accidents, theft, vandalism, or weather. Insurance options are available — please ask at the counter.
Required under California law for rental car companies operating in the State of California.
Under California law, renters must be at least 21 years of age. Renters between the ages of 21 and 24 (under 25) are subject to a Young Driver Surcharge at the time of rental. This surcharge is disclosed at the counter before finalizing the agreement. Renters 25 and older are not subject to this fee.
California law requires us to disclose the following: A Collision Damage Waiver (CDW) offered by a rental car company is not insurance. If you accept a CDW, you will not be responsible for any cost of repair or the value of the vehicle up to the stated limit in the event of theft or damage, even if the incident is your fault. Before purchasing a CDW, check your personal auto insurance policy and credit card benefits — you may already be covered for rental vehicles. Declining all coverage means you accept full financial liability for any damage during the rental period.
Supplemental Liability Insurance (SLI) is available at the counter and provides coverage for third-party bodily injury and property damage claims that exceed the minimum required by California law. California requires minimum liability coverage. If you do not have personal auto insurance that covers rental vehicles, you may be financially responsible for damages to third parties. SLI covers up to stated policy limits — please ask for details at the counter.
A credit card hold (security deposit) is placed at the time of pickup. Under California law, renters have the right to receive an itemized statement of all charges deducted from the deposit before any amount is withheld. The deposit is returned within a reasonable time after vehicle return, provided no damage, excess mileage, or other fees are owed. Debit card use may require additional documentation and a larger deposit hold — contact us in advance.
Rent N Go Car Rentals collects personal information such as name, contact details, driver's license number, and payment information solely to process your rental and comply with legal obligations. We do not sell your personal information. California residents have the right to: (1) know what personal information is collected; (2) request deletion of personal information; (3) opt out of the sale of personal information (we do not sell data); (4) non-discrimination for exercising these rights. To exercise your rights, contact us at [email protected] or (760) 357-8949.
California law requires that the cost of any refueling charge, and the per-gallon rate applied, be disclosed before you sign the rental agreement. If a vehicle is returned without a full tank, a refueling service charge plus the cost of fuel at the current local rate will be applied. You may avoid this charge by returning the vehicle with a full tank of fuel.
For questions about these terms or your California consumer rights, contact us at: [email protected] or (760) 357-8949 · 400 W Birch St, Calexico, CA 92231.
